Support and Contact Information
Whether you need help integrating the healthcare API, connecting medical devices via the SDK, or configuring remote patient monitoring workflows, we are here to help.
Email Support
- Technical Support: [email protected]
- General Inquiries: [email protected]
- Billing Questions: [email protected]
Guides, Tutorials and FAQs
In each section of vitalera docs, you will find guides, tutorials, and answers to the most common questions.
Additionally, in the Recipes section, you will find code examples for the most common tasks.
Support Hours
- Monday to Friday: 9:00 AM - 6:00 PM (CET)
- Weekends and Holidays: Limited support; responses may be delayed.
Feedback
We value your feedback! If you have suggestions or comments about our API or documentation, please let us know at [email protected].
We strive to respond to all inquiries within 24 hours during business days.